AI Chatbot Assistant
An AI chatbot that answers customer questions grounded in the website's real content, and collects contact details right inside the conversation when a visitor needs a consultation — so after-hours inquiries are never lost.
Visit LiveVisitors ask questions after hours, and a long contact form gets abandoned
Many prospective customers browse the website outside business hours, or simply want an immediate answer instead of filling out a long form and waiting for a reply. Without anyone available to respond instantly, visitors often leave the page without providing any information — a missed opportunity the business never even sees.
An AI chatbot that answers instantly and collects contact details right in the chat
The chatbot assistant uses Azure OpenAI to answer questions 24/7, grounded in the website's real content (services, projects, engagement process), and is instructed to politely decline rather than guess when it lacks verified information. When a visitor needs a consultation or a quote, it proactively asks for their name, phone number, email, and company right in the chat, reads the details back to confirm, then automatically saves them to the contact management system and emails the sales team — no separate contact form required.
Integrations
Technical Details
Impact
Step by Step
How It Works
Visitor asks a question
The visitor clicks the floating chat widget on any page of the website and types their question.
Real content is assembled as context
The system pulls services, projects, benefits, and consultation-process copy straight from the database as grounding context for the AI.
AI answers via Azure OpenAI
The question plus context is sent to Azure OpenAI (gpt-5-mini); it answers only from verified information, politely declining when it has none.
Contact details collected in-chat
If the visitor needs a consultation, the AI asks for their name, phone, email, and company right in the chat, and reads them back for confirmation before saving.
Lead saved and sales notified
Once confirmed, the details are saved to the contact management system and an email notification goes straight to the sales team.
Why It Matters
Key Highlights
Answers grounded in the website's real data, with no fabricated information outside that scope
The system pulls content straight from the database (services, projects, consultation process) as AI context for every question, and is instructed to politely decline rather than guess when it lacks verified information — avoiding the risk of misrepresenting the business to a customer.