1. Purpose of Collecting Information
We collect personal information in order to:
- Receive and respond to consulting requests about Microsoft Power Apps, Power Automate, and Copilot Studio solutions;
- Contact and support customers, including providing quotes and service agreements;
- Improve the quality of our content and website experience;
- Send related information or materials, if you have agreed to receive them.
2. Scope of Information Collected
Personal information is collected only when you actively provide it, through:
- The contact / consultation booking form: full name, phone number, email, company name, industry, and your message;
- The chatbot assistant on our website: conversation content and any contact details you share during the exchange;
- Anonymous usage data (browser type, IP address, pages viewed) collected through website analytics tools (e.g. Google Analytics) for statistical purposes only, not for personal identification.
The website has no online ordering or payment function, so we do not collect any bank card or payment account information.
3. Data Retention Period
Contact information is retained for as long as necessary to fulfil the purposes described in Section 1, or until you request deletion, except where the law requires a longer retention period (e.g. accounting records or signed contracts).
4. Data Controller
TỪ CƠ BẢN CO., LTD (FromBasic)
Enterprise ID: 0319385844, first registered on January 28, 2026 with the Ho Chi Minh City Department of Finance.
Registered address: 745/136/10 Quang Trung, An Hoi Tay Ward, Ho Chi Minh City, Vietnam.
Legal representative: Mr. Tran Quoc Tuan – Director.
Phone: +84 906 603 900
Email: hello@frombasic.vn
5. Our Commitment to Data Protection
- Your personal information is used internally only, for the purposes stated above, and is never sold, traded, or shared with third parties for commercial purposes;
- We disclose information to competent state authorities only upon a lawful written request;
- We apply reasonable technical and administrative measures to prevent unauthorized access, use, or disclosure of information.
6. Your Rights Over Your Personal Data
You have the right to:
- Request access to, correction of, or deletion of the personal information you provided;
- Withdraw your consent to the collection or processing of your information at any time;
- File a complaint if you believe your personal information has been used improperly.
Please send any such request to the email address listed in Section 9.
7. Cookies and Analytics Tools
The website may use cookies and analytics tools (e.g. Google Analytics) to record anonymous usage statistics, helping us improve content and performance. You may disable cookies in your browser settings, though some website features may be affected.
8. Changes to This Policy
This policy may be updated from time to time to reflect changes in our operations or applicable law. The latest version is always published on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
TỪ CƠ BẢN CO., LTD (FromBasic)
Enterprise ID: 0319385844, first registered on January 28, 2026 with the Ho Chi Minh City Department of Finance.
Registered address: 745/136/10 Quang Trung, An Hoi Tay Ward, Ho Chi Minh City, Vietnam.
Legal representative: Mr. Tran Quoc Tuan – Director.
Phone: +84 906 603 900
Email: hello@frombasic.vn